Frequently Asked Questions

Read our FAQ page to find the answers to our most commonly asked questions. Contact us if you have additional questions.

Where is ETX Vault Storage?

17434 Interstate 20 N Access Rd
Canton, TX 75103

What are the office hours?

Remotely Managed Facility - Call Center
Monday to Friday - 9 am to 5 pm

What are the access hours?


Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.